Terms of Service

Studiofy is a property-management system for independent hotels, hostels, and homestays. It provides reservations, a calendar and room rack, rooms and rates, guest profiles, analytics, and connections to external booking channels. We may add, change, or remove features over time to improve the Service.

• You must provide accurate account information and keep it up to date.
• You are responsible for safeguarding your login credentials and for all activity under your account.
• You must be at least 18 years old and able to enter into a binding contract.
• You are responsible for the users you invite and for the roles and permissions you assign them.

The core property-management system — reservations, calendar, guest profiles, rooms, rates, and iCal channel connections — is free to use, with no time limit and no payment card required. You are never charged to use the free plan, and it does not expire.

• Optional paid plans add features beyond the free core — currently, two-way OTA channel synchronisation. Paid plans are arranged with Studiofy and billed per property; prices are displayed and charged in US dollars (USD).
• OTA channel synchronisation becomes available on 1 September 2026. Until then the free plan is fully usable, and no paid plan is charged.
• You can stop a paid plan at any time by contacting us; your account then returns to the free plan and your data remains available. Fees already paid are non-refundable except where required by law.
• Prices are exclusive of taxes; you are responsible for any applicable taxes, which may be added to your invoice.
• Payments made by your guests for their bookings are handled by you through your own channels or OTA extranet — Studiofy does not collect or process payments from your guests.

You agree not to misuse the Service. In particular, you will not:

• Break the law or infringe anyone's rights, including data-protection and consumer rights, when using the Service.
• Upload malware or attempt to gain unauthorized access to the Service or other customers' data.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, resell, or sublicense the Service except as expressly permitted.

You retain all rights to the data you and your guests put into Studiofy (“Customer Data”). You grant us the limited rights needed to host, process, and display Customer Data to provide the Service. We handle Customer Data as described in our Privacy Policy and only on your instructions. You are responsible for having the necessary rights and consents to enter guest information into the Service.

The Service, including its software, design, and branding, is owned by Studiofy and its licensors and is protected by intellectual-property laws. These Terms do not grant you any rights to our trademarks or to the Service except the limited right to use it as intended.

The Service can connect to external booking channels that you choose to link (for example via iCal). Those channels are operated by third parties under their own terms, and we are not responsible for their availability, accuracy, or content. iCal connections exchange availability only — not prices or guest details.

We work to keep the Service available and reliable, but it is provided on an “as available” basis and may occasionally be unavailable for maintenance or reasons beyond our control. Support is provided through the channels described on our marketing site and in the Service.

Except as expressly stated, the Service is provided “as is” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

To the maximum extent permitted by law, Studiofy will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability arising out of or relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms or if required to protect the Service or other customers. On termination, your right to use the Service ends; we will make Customer Data available for export for a reasonable period unless the law requires otherwise.

We may update these Terms from time to time. When we make material changes, we will update the “last updated” date above and notify you where appropriate. Continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the jurisdiction in which Studiofy is established, without regard to conflict-of-law rules, and the courts of that jurisdiction will have non-exclusive jurisdiction over any disputes.

Questions about these Terms? Email us at legal@studiofy.co.